AI support copilot Fictional demo

Turn a support ticket into a reviewed note.

EvidenceDesk finds relevant product documentation and uses AI to suggest next steps. Check the sources, then decide what to save.

Nothing is saved as a note without your approval. No customer messages are sent.

  1. Select a sample ticket
  2. Analyze the ticket
  3. Inspect the sources
  4. Approve or reject

Start here

Select a sample ticket

For RelayNest, a fictional software product
DeliveryTry this first

Webhook retry failure

A delivery failed and retries have stopped. Find out how to recover it.

Open ticket
Access

Expired API credential

An integration can no longer connect. Check how to replace an expired credential.

Open ticket
Exports

Expired export link

An export download link has expired. Check how to make the file available again.

Open ticket

Sources help you check a suggestion; they do not guarantee it is correct.

See evaluation results